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Terms of use

These Terms of use apply in respect of your use of Laniado’s websites ( and our associated websites, together called "our websites".

Your use of our websites is under:

  • these Terms of use
  • our privacy policy
  • all laws that apply.

Using our website means you agree to follow these Terms of use in full. If you do not agree to these Terms of use, please do not use our website.

1. Use of our websites

Our websites are free for anyone to find out more about Laniado and the services we offer. They are aimed at people in England and Wales.

We try hard to ensure that our websites are accurate and up-to-date. We may sometimes make mistakes and can’t guarantee the accuracy of the information on our websites or that you’ll always be able to access it. We don’t accept liability for errors or omissions or for any reliance you place on the information on our websites.

You agree to use our websites lawfully and ethically. In particular, you agree to not use our website in connection with:

  • surveys
  • contests
  • pyramid schemes
  • chain letters
  • junk or spam email, or
  • any unsolicited messages.

2. Links and social media websites

Visitors use links to move from one website to another or from one page to another in the same website.

Our websites contain links to third parties’ websites. We don’t endorse or accept liability for the contents of third party websites we link to.

Our websites link to pages maintained by us on third party social media websites. When you use those pages, you must do so under those websites’ Terms of use and these Terms of use.

You agree that if you link to our websites from any other website you will do so under our Terms of use.

3. Trade marks, logos and service marks

Trade marks, logos and service marks, together called “trade marks”, used on our website, whether registered or unregistered, are property of their owners.

Unless otherwise stated, we do not give you permission to use any trade mark on our website without its owner’s consent.

4. Copyright

We, or our content and technology providers, own the copyright to our websites. All content is under copyright. You may not use it unless with our prior written consent or as allowed by these Terms of use. Any unauthorised use of our website’s content may infringe third parties' rights.

Unless we agree, you must not use information or images in our websites in any way, except to ask about us and our services.

If you use any material on our website for this purpose, you:

  • Must not change documents or related images
  • Must not use images separately from the accompanying text
  • Must include our copyright and trade mark notices on all permitted copies.

You must include “© Copyright Laniado 2015. All rights reserved” if you quote our websites’ content in a publication associated with your private or academic research.

If you wish to use any material on our website in any other way, please write to The Digital Content Manager, Laniado, Shield House, London NW4 2BZ, England, or email [email protected] Registered Charity No: 1126356

5. Viruses

We try to keep our anti-virus software up-to-date. We don’t guarantee that our websites, their servers, downloadable files and emails are free from viruses or other harmful components. You should take reasonable steps to use suitable anti-virus and firewall systems in order to protect your computer and equipment. We do not accept any liability for any loss or damage as a result of any infection of your computer and equipment.

You must not:

  • Introduce, or try to introduce, any virus or other contaminant to our websites or any of their software or systems
  • Try to access, alter, de-compile, reverse engineer, destroy or tamper with any part of our websites, their software or our systems
  • Interfere with anybody else’s use of our website
  • Try to weaken or damage how our websites work, whether by helping to organise, or taking part in, a denial of service attack or otherwise.

6. Donations and gift aid

If you use our website to donate, you may be able to take advantage of the United Kingdom’s gift aid scheme.

7. Provision of services

These Terms of use do not deal with the terms of any service advertised on our website. We will tell you the terms of a service when you ask us to provide the service. If the service is provided by a third party, the third party’s terms will apply.

8. Liability

You use our website at your risk. The information and materials on our websites are general only and are not advice or recommendations, professional or otherwise.

We don’t accept liability for any loss or damage resulting from your use of our websites:

  • where we comply with these Terms of use
  • where we do not comply with these Terms of use and it is not reasonably foreseeable at the time when you use our website, and/or
  • where we do not comply with these Terms of use and such loss or damage is indirect, such as loss of income, loss of profit, loss of contract, damage to reputation and waste of time.

We exclude all warranties, express or implied, relating to the information and materials on our websites to the fullest extent permitted by law.

Nothing in these Terms of use excludes or limits our liability for death or personal injury resulting from our negligence, fraud, fraudulent misrepresentation or any liability which cannot be excluded or limited under applicable law.

9. Privacy policy

We will only use any personal information we collect from you under our privacy policy.

10. Connection and charges

You’re responsible for connecting with a telecommunications provider to access our website and for the costs you incur in using our website.

11. Changes to these Terms of use

We may sometimes change these Terms of use. If we make any big changes we will post a notice on the homepage of our website.

By continuing to use our websites you agree to be bound by any changes we make to these Terms of use.

12. General

If we are prevented from enforcing any of these Terms of use it will not mean we cannot enforce the rest of them, which will continue to apply.

These Terms of Use will be governed by English law. The English Courts will have exclusive jurisdiction to hear disputes about these Terms.

13. Feedback and complaints

We welcome your comments about our website. If you find anything incorrect, not working or want to say anything else, please email [email protected]